Support

Contact us

Need help, have feedback, or found a change that the PDF didn’t list right? Email our team directly, or in the app tap Settings → Email support, which adds your app version and device for us:

If you can, attach the PDF or a backup file of the show you’re asking about. It helps us see exactly what you see.

Common questions

How do I make a new revision?

Open the show, go to Revisions, check the list of changes since the last revision and tap Publish. The new revision gets the next letter, and its PDF lists what changed.

Why is Publish locked?

The free version publishes Rev A and Rev B on each show. To publish Rev C and later, upgrade to RiderRev Pro. You can still edit the show and export a PDF.

How do I back up my shows?

On the Shows screen, tap Settings (the gear), then Back up all shows, and save the file in Files or iCloud Drive. To bring shows back, choose Restore from backup. Shows already on your device are never overwritten.

Do I need an account?

No. RiderRev has no accounts. Your shows are stored only on your device.

I bought RiderRev Pro but it’s not showing.

On the Shows screen, tap Settings (the gear), then Restore purchases. Make sure you’re signed in with the same Apple ID you used to buy it.

How do I cancel my subscription?

Go to Settings → your name → Subscriptions on your iPhone or iPad. Refunds are handled by Apple at reportaproblem.apple.com.